The pathway to having a more effective team begins with emotional intelligence. Unless you live under a rock, you will engage in some sort of human interaction on a daily basis. These interactions may occur electronically in the form of an email, a face-to-face meeting, or through the use of a conference line. Regardless of how we exchange ideas and information, emotional intelligence will help you navigate these interactions in a way that allows you to stay focused and consistently achieve the best outcomes.

The application of emotional intelligence in the workplace will: 

· Produce a positive working atmosphere
· Ensure that difficult negotiations, debates, and decisions end with resolutions that are favorable for your organization
· Provide enhanced conflict resolution skills for staff who interact often with the public or outside vendors
· Build trust in your organization as a result of consistent positive interactions
· Contribute to the personal growth of your team members and teach them how to cope with difficulties in life as well as in the workplace